Exceptional Customer Service

I wanted to take a minute and recognize Mr. Charles Salefske for the fine work on Saturday. I’m not sure if you are aware however we had a fire in on Laundry Room on Unit E Saturday. He was instrumental in getting the sprinkler system and fire alarm system back online. He was very responsive when receiving the call,  when arriving on the scene, his knowledge and skill set helped immensely. He worked well with the building staff to triage the situation and stayed till the very end even providing an e-mail to satisfy the Town Building Inspector –  acknowledging that our fire alarm system was in fact back online.

If you would please pass this acknowledgement along to him we would truly appreciate it. Often we hear what is wrong and rarely what is right in our line of work. I would feel remorse if he was not recognized.

Sincerely,

Autumn View Health Care Facility

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